Client managers serve as liaisons between a company and its clients, ensuring excellent customer service and client satisfaction. They also manage client relationships, develop account plans, and deliver proposals. A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client’s team to organize and execute plans that ensure mutual profit.
Building and maintaining relationships with clients and key personnel within customer companies. Conducting business reviews to ensure clients are satisfied with their products and services. Alerting the sales team to opportunities for further sales within key clients.